100 Best Reputation Management Apps for Monitoring Reviews and Brand Mentions
Reputation management combines review collection, response workflows, local listing accuracy, and wider brand monitoring. These first 25 tools address different parts of that work, so founders can match a platform to their channels and operating needs.
Birdeye
Birdeye helps businesses request reviews, manage customer feedback, and monitor listings across digital channels. It reduces the manual work of gathering reviews and responding across many customer touchpoints.
Podium
Podium provides messaging tools that help local businesses request reviews and communicate with customers. It helps teams turn customer text conversations into timely review requests without switching systems.
Reputation
Reputation offers review management, survey feedback, listings management, and social media monitoring for businesses. It centralizes scattered customer feedback so teams can identify and address recurring service issues.
Yext
Yext manages business information across directories, search services, maps, and other digital properties. It helps prevent customer confusion caused by inconsistent addresses, hours, phone numbers, or service details.
Brandwatch
Brandwatch analyzes online conversations to help organizations monitor brand mentions, sentiment, and emerging topics. It helps teams spot reputation risks in public discussion before they become harder to manage.
Sprout Social
Sprout Social supports social media publishing, engagement, listening, analytics, and team collaboration workflows. It helps small teams manage public social replies without losing track of unresolved customer questions.
Hootsuite
Hootsuite lets teams schedule social posts, monitor streams, and respond to audience messages. It reduces the burden of checking multiple social networks separately for brand comments and complaints.
Mention
Mention monitors web and social media conversations for keywords, brands, competitors, and industry topics. It helps founders discover online mentions that would otherwise be missed across dispersed channels.
Brand24
Brand24 tracks online mentions across social media, news, blogs, videos, forums, and other sources. It gives teams a single place to review discussion volume and investigate negative brand attention.
ReviewTrackers
ReviewTrackers collects reviews from major sites and provides tools for analysis and response management. It helps multi-location teams avoid manually visiting each review platform to monitor customer feedback.
GatherUp
GatherUp helps businesses collect customer feedback, generate reviews, and manage review-site activity. It creates a structured feedback process for businesses relying on occasional or inconsistent customer reviews.
NiceJob
NiceJob automates review invitations and showcases customer reviews through business marketing materials. It helps service businesses request feedback consistently after completed customer interactions.
Grade.us
Grade.us provides review management campaigns, monitoring, reporting, and client-facing tools for agencies. It helps agencies run repeatable review-generation workflows for multiple client businesses.
Broadly
Broadly offers customer messaging, review requests, reputation management, and local business communication tools. It helps local operators follow up with customers promptly while encouraging more public feedback.
Thryv
Thryv combines business management tools with customer communication, reviews, payments, and marketing features. It helps small businesses reduce fragmented follow-up work across customer communications and reputation tasks.
SOCi
SOCi provides multi-location marketing tools for social media, reviews, listings, and local search. It helps distributed brands maintain consistent local responses and information across many business locations.
Chatmeter
Chatmeter monitors local reviews, listings, and customer experience data for multi-location businesses. It helps location managers identify recurring customer complaints without manually compiling review data.
Vendasta
Vendasta offers a platform for agencies to provide local marketing, listings, reviews, and sales tools. It helps agencies package reputation services without assembling separate tools for every client account.
Synup
Synup manages local listings, reviews, and business profiles across search engines and directories. It helps businesses correct inaccurate local information that can undermine customer trust and discoverability.
Whitespark
Whitespark provides local search tools including citation management, rank tracking, and review request software. It helps local businesses build a more reliable review-request process alongside their local search efforts.
Trustpilot Business
Trustpilot Business lets companies invite customer reviews and manage their presence on Trustpilot. It helps businesses systematically collect verified customer feedback on a widely used review platform.
Google Alerts
Google Alerts sends email notifications when newly indexed web content matches selected search terms. It helps founders catch new web mentions without repeatedly searching for their company name.
Awario
Awario monitors online conversations and identifies brand, product, competitor, and keyword mentions. It helps teams find relevant conversations where customers may need answers or support.
Meltwater
Meltwater provides media monitoring, social listening, and analytics for tracking public brand coverage. It helps communications teams follow news coverage and broader online discussion from one dashboard.
Google Business Profile
Google Business Profile lets businesses manage Google Search and Maps information, posts, and reviews. It helps local businesses keep essential Google listing details current and respond to customer reviews.
ReviewPush
ReviewPush centralizes online review monitoring and reporting for multi-location businesses across major review sites. It helps teams avoid manually checking scattered location reviews by consolidating feedback into one dashboard.
Customer Alliance
Customer Alliance collects customer feedback and helps businesses manage reviews across hospitality and service channels. It reduces the difficulty of gathering guest feedback and responding consistently across several review platforms.
ReviewPro
ReviewPro analyzes guest feedback and online reviews for hotels, restaurants, and other hospitality businesses. It helps hospitality operators identify recurring service issues hidden within large volumes of guest commentary.
Revinate
Revinate provides hotel guest-data tools, including reputation management and review-response workflows. It helps hotel teams connect guest feedback with operational follow-up instead of managing reviews separately.
Cision
Cision offers media monitoring, communications management, and analytics for tracking brand coverage and public conversations. It helps communications teams find relevant news coverage without manually searching numerous publications and channels.
Determ
Determ monitors online mentions across news, social media, blogs, forums, and review websites. It helps businesses spot emerging reputation issues before overlooked conversations gain wider visibility.
Talkwalker
Talkwalker provides consumer intelligence and social listening tools for monitoring brand conversations across digital channels. It helps teams understand broad public sentiment when brand discussions span many online sources.
NetBase Quid
NetBase Quid analyzes consumer and market conversations using social, news, and other public data. It helps researchers turn unstructured online discussion into clearer signals about brand perception.
Critical Mention
Critical Mention monitors television, radio, online news, podcasts, and social media for brand references. It helps public relations teams track broadcast coverage that conventional web searches can miss.
BrandMentions
BrandMentions tracks brand mentions, competitor references, backlinks, and social conversations across the web. It helps marketers discover unlinked or negative mentions that require outreach or response.
YouScan
YouScan uses social listening and image recognition to identify brands, logos, and consumer conversations. It helps brands detect visual mentions when customers post product images without naming them.
Reputology
Reputology aggregates online reviews and supports response management for multi-location businesses and agencies. It helps operators manage review responses across locations without switching among individual listing sites.
LocalClarity
LocalClarity manages Google Business Profile data, reviews, posts, and reporting for multi-location organizations. It helps distributed teams maintain consistent local listing information and review oversight at scale.
BrightLocal
BrightLocal provides local SEO tools for citation tracking, rank monitoring, audits, and review management. It helps local businesses understand whether listings and reviews support visibility in nearby searches.
Moz Local
Moz Local distributes and manages business listing information across directories and search platforms. It helps businesses reduce inaccurate address, phone, and hours information appearing across local listings.
Uberall
Uberall manages location data, customer interactions, reviews, and local marketing across digital platforms. It helps multi-location brands coordinate customer-facing local information across fragmented online services.
Reviewflowz
Reviewflowz monitors reviews from multiple platforms and sends alerts, reports, and workflow notifications. It helps agencies and businesses respond faster when new customer reviews appear online.
Reviewshake
Reviewshake helps businesses request reviews, monitor feedback, and publish testimonials across marketing channels. It helps service businesses build review-request processes instead of relying on occasional manual outreach.
Feefo
Feefo collects verified customer reviews and provides feedback insights for brands and retailers. It helps companies gather authenticated feedback that can strengthen trust with prospective customers.
Bazaarvoice
Bazaarvoice helps brands collect, manage, syndicate, and analyze customer ratings, reviews, and user content. It helps retailers distribute product feedback across sales channels without collecting reviews separately everywhere.
PowerReviews
PowerReviews provides product ratings, reviews, questions, and user-generated content tools for retailers. It helps ecommerce teams give shoppers credible product information when descriptions alone are insufficient.
Okendo
Okendo collects customer reviews, ratings, photos, and surveys for Shopify-based ecommerce brands. It helps online stores gather social proof from buyers after purchases through automated requests.
Stamped
Stamped offers review collection, loyalty, referrals, and user-generated content tools for ecommerce merchants. It helps merchants encourage repeat engagement while collecting customer feedback and visual product proof.
Yotpo Reviews
Yotpo Reviews helps ecommerce brands collect, display, and analyze customer ratings and reviews. It helps stores turn post-purchase feedback into visible product proof for hesitant shoppers.
Loox
Loox collects and displays photo and video reviews for ecommerce stores, particularly Shopify merchants. It helps sellers show products in real customer settings when studio images feel insufficiently persuasive.
Reviews.io
Reviews.io collects customer reviews, displays rating widgets, and syndicates feedback across supported commerce channels. It helps businesses replace scattered review collection with automated requests and reusable on-site social proof.
Judge.me
Judge.me is a Shopify review app for collecting product reviews, photos, videos, and questions. It helps online stores gather credible product feedback without manually following up with every buyer.
Junip
Junip collects product reviews and customer feedback for ecommerce brands, primarily through post-purchase requests. It helps merchants turn completed orders into structured review opportunities and product-specific social proof.
Ali Reviews
Ali Reviews helps Shopify merchants import, collect, and display product reviews with customizable storefront widgets. It helps newer stores address limited product credibility by presenting customer feedback alongside merchandise.
Fera
Fera provides review collection, photo reviews, and storefront widgets for ecommerce businesses using supported platforms. It helps merchants reduce buyer hesitation by placing recent customer experiences near purchase decisions.
Kudobuzz
Kudobuzz gathers reviews from customers and external sources, then displays them through website review widgets. It helps small businesses consolidate fragmented feedback into visible trust signals for website visitors.
Trustmary
Trustmary collects testimonials and reviews, then publishes them in conversion-focused website widgets and surveys. It helps teams turn positive customer feedback into organized proof rather than leaving it unused.
Senja
Senja collects, manages, and publishes customer testimonials through forms, imports, and embeddable website displays. It helps founders replace manual testimonial chasing with a repeatable system for capturing customer stories.
Endorsal
Endorsal collects customer testimonials and displays selected endorsements through embeds, walls, and website widgets. It helps businesses make endorsements easier to request, approve, and reuse across marketing pages.
Boast
Boast collects video testimonials, written feedback, and customer reviews through branded request forms. It helps teams capture richer customer stories when text-only reviews fail to communicate real outcomes.
Testimonial.to
Testimonial.to enables businesses to collect text and video testimonials and publish them in embeddable galleries. It helps companies centralize customer praise that would otherwise remain dispersed across emails and messages.
EmbedSocial
EmbedSocial aggregates user-generated content, reviews, and social posts into customizable widgets for websites. It helps marketers display externally shared customer sentiment without manually copying content onto web pages.
Taggbox
Taggbox curates social media and user-generated content into visual feeds for websites, displays, and campaigns. It helps brands organize public customer posts into moderated displays instead of searching platforms manually.
Tagembed
Tagembed collects social media feeds and reviews, then embeds curated content on websites and landing pages. It helps website owners surface fresh third-party mentions without maintaining custom social feed integrations.
ReviewInc
ReviewInc manages review requests, monitoring, reporting, and response workflows for multi-location businesses. It helps distributed organizations standardize review operations across locations while retaining local visibility.
Review Wave
Review Wave automates review requests and reputation marketing communications for businesses, including healthcare practices. It helps busy service teams request feedback consistently after appointments instead of relying on staff memory.
Demandforce
Demandforce provides customer communications, appointment reminders, online reviews, and marketing tools for local businesses. It helps appointment-based businesses connect post-visit follow-up with review generation and retention outreach.
Weave
Weave combines business phone, texting, payments, scheduling, and review-request tools for local service teams. It helps front-office teams request reviews within everyday customer communication workflows rather than separate software.
Solutionreach
Solutionreach provides patient communication tools, including appointment reminders, surveys, and online review requests. It helps healthcare practices collect feedback after visits while reducing administrative follow-up work.
NexHealth
NexHealth offers patient engagement tools for scheduling, messaging, payments, forms, and review requests. It helps practices ask patients for reviews through digital workflows connected to the care experience.
Kenect
Kenect provides business texting, payment, lead, and review-request tools for customer-facing local businesses. It helps teams request reviews through text conversations customers already use for service communication.
PulseM
PulseM provides customer engagement, feedback, review generation, and referral tools for home service businesses. It helps field-service companies capture customer sentiment soon after jobs are completed and memories are fresh.
eKomi
eKomi collects verified seller and product reviews, then supplies rating displays and feedback insights. It helps ecommerce businesses build buyer confidence with independently collected reviews tied to completed transactions.
Sotellus
Sotellus helps businesses capture video testimonials, written reviews, and customer feedback through shareable requests. It helps service providers gather persuasive client stories without coordinating complicated recording or submission processes.
Cloutly
Cloutly automates customer review requests, feedback collection, and reputation workflows through messaging campaigns. It helps businesses identify satisfied customers and guide them toward leaving public reviews consistently.
AppFollow
AppFollow monitors mobile app reviews across major app stores and helps teams organize responses. It reduces the burden of manually checking scattered app-store feedback and identifying urgent complaints.
Appbot
Appbot collects app-store reviews and analyzes recurring topics, ratings, and sentiment in customer feedback. It helps product teams spot common user frustrations without reading every individual app review.
App Radar
App Radar provides app-store optimization tools, including review monitoring and response management workflows. It helps app publishers manage store feedback alongside visibility work from one operational dashboard.
AppTweak
AppTweak offers app-store intelligence tools that include review analysis and customer feedback monitoring. It helps teams connect negative review themes with app-store performance and product improvement priorities.
Skeepers
Skeepers provides customer engagement products, including tools for collecting and managing ratings and reviews. It helps brands centralize customer-review programs that otherwise require disconnected collection and publishing processes.
Trusted Shops
Trusted Shops helps online merchants collect verified customer reviews and display trust signals on storefronts. It helps ecommerce businesses address shopper uncertainty by presenting independently collected post-purchase feedback.
Verified Reviews
Verified Reviews collects customer and product feedback after purchases and publishes review content for businesses. It helps merchants generate credible review coverage instead of relying solely on unsolicited customer comments.
ResellerRatings
ResellerRatings hosts merchant reviews and provides businesses tools for gathering and managing customer feedback. It helps online sellers monitor public service perceptions that can influence prospective buyers' confidence.
Sitejabber
Sitejabber is a consumer review platform where businesses can manage profiles and collect customer feedback. It helps companies respond to public customer experiences before unanswered complaints damage buyer trust.
ReviewsOnMyWebsite
ReviewsOnMyWebsite displays reviews from supported platforms through website widgets and reputation management tools. It helps local businesses reuse existing review proof rather than manually copying testimonials onto websites.
Reviewbox
Reviewbox monitors product reviews across online retailers and organizes feedback for brands and sellers. It helps ecommerce teams track dispersed retailer feedback without visiting each marketplace separately.
ReviewRail
ReviewRail helps businesses request reviews from customers through automated email and text messaging campaigns. It helps service businesses consistently ask satisfied customers for reviews instead of relying on memory.
Get More Reviews
Get More Reviews provides customer review request campaigns and tools for monitoring online reputation activity. It helps businesses create a repeatable review-request process when staff lack time for manual follow-up.
Local Viking
Local Viking offers Google Business Profile management, local rank tracking, and review response tools. It helps local operators manage multiple location listings and reviews without repeated profile-by-profile work.
Statusbrew
Statusbrew manages social media publishing, engagement, and monitoring through shared inbox and approval workflows. It helps teams prevent social complaints from being missed across several accounts and contributors.
Agorapulse
Agorapulse combines social publishing, listening, and inbox management for handling audience interactions. It helps small teams organize comments and messages that otherwise become difficult to track.
NapoleonCat
NapoleonCat provides social media publishing, moderation, analytics, and unified inbox capabilities for organizations. It helps businesses respond consistently to public comments when conversations span several social networks.
Sendible
Sendible is a social media management platform with publishing, monitoring, and engagement management tools. It helps agencies and small teams coordinate reputation-sensitive social responses from a central workspace.
SocialPilot
SocialPilot supports social media scheduling, analytics, and inbox management for brands and agencies. It helps busy teams maintain timely audience communication without switching constantly between social platforms.
Keyhole
Keyhole tracks hashtags, keywords, accounts, and social conversations for campaign and brand monitoring. It helps marketers find relevant public discussion around their brand without manually searching each network.
Emplifi
Emplifi provides customer experience software for social media management, care, analytics, and commerce. It helps larger customer-facing teams connect social conversations with broader service and experience operations.
Khoros
Khoros offers community and social customer care software for managing digital customer conversations. It helps organizations handle high volumes of public questions and complaints with structured support workflows.
Sprinklr
Sprinklr provides enterprise software for social engagement, customer care, listening, and experience management. It helps distributed teams govern brand interactions across many digital channels from a unified system.
InMoment
InMoment provides customer experience software for collecting feedback, analyzing sentiment, and acting on insights. It helps teams turn fragmented customer feedback into prioritized experience improvements rather than isolated survey results.
Medallia
Medallia captures customer and employee feedback across channels and analyzes experience signals for organizations. It helps companies identify experience problems from broad feedback data before they affect loyalty.
The right reputation tool depends on where customers leave feedback and how many locations or channels your team manages. Start by identifying the review sites, listings, and conversations most likely to influence your next customer.